In a Consumer Reports survey, 26,000 shoppers evaluated their experiences at 10 major retailers: Costco, JC Penney, Kmart, Kohl’s, Macy’s, Meijer, Sam’s Club, Sears, , and Costco was the top-rated store in the survey. Sam’s Club got average or slightly above average grades in all categories. BJ’s wasn’t included.
In another survey by Temkin, 6,000 consumers ranked companies based on customer service. Costco ranked third, behind and Kohl’s, with 79 percent of survey respondents giving it an “excellent” or “good” rating. Sam’s Club and BJ’s were close, however, at 78 percent.
^it's based on the number of people who click over to see the offer. Still lame then, based of random clicks with ZERO substance. Site is a waste of my time. All cause the descriptions says Costco? No HOT DEALS.
I thought the deals to be rather good. Ziplock bags, Charman, Bounty. Only stuff not on sale is Dove soap to was 2017 off me and a place to discard all my new years resolutions, like a trash can.
Comments & Reviews (9)
In another survey by Temkin, 6,000 consumers ranked companies based on customer service. Costco ranked third, behind and Kohl’s, with 79 percent of survey respondents giving it an “excellent” or “good” rating. Sam’s Club and BJ’s were close, however, at 78 percent.
Thank you!